FAQ

Frequently asked questions

What kind of qualifications/licenses do you have?

All products are manufactured in accordance with the Colorado Commercial Feed Law and FDA regulations for pet food safety and labeling.

This business is licensed by the Colorado Secretary of State, under trade name "Front Range Canine Grinds", along with the city of Arvada.

We are registered with the Colorado Department of Agriculture under Commercial Feed Company Business ID # 91933. Each product/label is individually approved. For a copy of Certificate, please send request via Contact Form.

What are the shipping options? Is there store pickup?

Local delivery only: Click Here for Delivery Info

No pickup options, but maybe in the future!

How much does delivery cost?

The delivery fee and minimum order requirement is calculated based on your location.

If you are within 6 miles of our Arvada address (Zone 1), there is a $10 minimum order amount, and $5 delivery fee. Or spend at least $25 for free delivery

If you are within 6-15 miles from our Arvada address (Zone 2), there is a $25 minimum order amount, and $7 delivery fee. Or spend $40 for free delivery.

If you are within 15-30 miles from our Arvada location (Zone 3), there is a $45 minimum order amount, and $15 delivery fee. Or spend $100 for free delivery.

Check your Delivery Zone below or on the Delivery Page.

We do not service locations over 30 miles from our Arvada address.

When will I get my order?

Upon checkout, YOU will select the DELIVERY DATE and 2 HOUR WINDOW that works best for you. Your selection will be shown on the emailed Order Confirmation. Please only select a date and time in which you can retrieve from your doorstep quickly, to minimize exposure to the outdoor elements.

What is your return policy?

If there are any issues with the product or you (or your pup) are unsatisfied in any way, please contact us right away. We are happy to take every step possible for guaranteed satisfaction or your money back.

I'm not sure if these products will work for my dog, can I try a sample?

Of course! As a picky-pooch owner myself, I totally understand. Scroll all the way down on this page to find our Sample Request Form.

Is this dog food intended to be used as a complete meal, or a topper?

Each grind is formulated to meet the nutritional requirements of complete meal. However, our products also make a delicious topper to your dog's regular wet food or kibble.

I'm having issues with the checkout process / I prefer to purchase in person.

No problem at all! Text a screenshot of your CART to 714-421-2639. Or feel free to reach out through the Contact Form.

Check Your Delivery Zone

Enter your delivery address to see minimum order requirement and delivery fee.

Calculating distance...

Shipping Options

Please fill in all address fields or verify your address is correct.

Delivery Zones

Zone 1: Within 6 miles - $10 minimum order. $5 delivery fee. Or spend $25 for free delivery!
Zone 2: 6-15 miles - $25 minimum order. $7 delivery fee. Or spend $45 for free delivery!
Zone 3: 15-30 miles - $45 minimum order. $15 delivery fee. Or spend $100 for free delivery!
Note: We do not service addresses beyond 30 miles from our location.

Request a Free Sample

Fill out the form below and click "Submit Request".
This helps us prevent free sample abuse and brings joy to our team!